Privacy Policy
Last updated: 23 Sep 2026
Unique Skin and Wellness Clinic ABN 82 449 547 498 ("Unique Skin and Wellness Clinic", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Site, booking a service, or providing us with your information, you consent to the practices described in this policy.
What Information We Collect
We may collect the following types of personal information:
Contact details — name, email address, phone number, postal address
Booking information — appointment history, services booked, preferences
Payment information — processed securely through our third-party payment providers (we do not store full card details ourselves)
Health information — relevant medical history, allergies, skin conditions, and other information disclosed on consent forms prior to treatment
Marketing preferences — whether you've opted in to receive emails or promotions
Technical information — IP address, browser type, and Site usage data, collected automatically via cookies and analytics tools
How We Collect Your Information
We collect personal information directly from you when you:
Book an appointment (online or by phone)
Complete a consent or intake form
Sign up for our newsletter or promotions
Contact us via email, phone, or social media
Purchase products through Unique Pantry
Why We Collect Your Information
We use your personal information to:
Book, manage and remind you of appointments
Provide safe and appropriate treatment, based on your health information
Process payments and deposits
Send you marketing communications (only where you've opted in, you can unsubscribe at any time)
Respond to enquiries and complaints
Improve our services and Site
Health Information
As a clinic providing skin, beauty and wellness treatments, we may collect sensitive health information as part of your consent form or consultation. This information is used solely to provide safe, appropriate treatment and is not shared with third parties except where required to deliver your care or as required by law.
Who We Share Your Information With
We may share your information with:
Booking and payment platforms (e.g. Bella Booking, Payleadr) to manage appointments and process payments
Website and hosting providers (e.g. Squarespace) to operate our Site
Email marketing platforms to send newsletters or promotions, where you've opted in
Regulatory or legal bodies, where required by law
We do not sell your personal information to third parties.
Cookies and Website Analytics
Our Site may use cookies and analytics tools to understand how visitors use our Site and improve your experience. You can disable cookies through your browser settings, though this may affect Site functionality.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your information is stored securely, either electronically through our booking and Site platforms, or physically where required (e.g. paper consent forms), and retained only as long as necessary for the purposes outlined above or as required by law.
Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if any information is inaccurate or out of date. To make a request, contact us at hello@uniqueclinic.com.au.
Marketing Communications
If you've opted in to receive marketing emails or promotions, you can unsubscribe at any time using the link provided in our emails, or by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "last updated" date revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: